One of the Commonwealth’s most crucial Departments manage a suite of diverse and disparately located contracts. These contracts provide important day to day services for Australians, across all parts of the country.
Contract Performance information from this suite of contracts is used to inform important Strategic Management Reporting within the Department, but is hard to coordinate because of the disparate nature of the contracted services, lack of automated ongoing data collection, as well as reliance on information from other Government agencies. The process of data collection and reporting collation took up to six weeks to complete, and was not contemporary by the time it was utilised for strategic decision making.
Callida approached this assignment by:
Callida successfully delivered the automation prototype, which was well received by the Department. Implementation is currently being considered to automate this and other contract information across the Department.
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