The introduction of intelligent automation processes can significantly transform the efficiency and effectiveness of a government agency.

Our Capabilities

Our automation and business process consultants help our clients realise improved visibility, better reporting, improved collaboration and accountability, consistency of process and the ability to provide the right information to the right people at the right time to make better informed business decisions.

Our consultants primarily focus on integrating ICT driven automation processes with a human driven process. We have helped our clients introduce technology to automate processes in the general administrative space such responding to media enquiries, managing policy frameworks, complaints management and general administrative coordination.

Key areas of Business Automation include:

  • Source to Contract
  • Procurement Lifecycle
  • Payment of Accounts
  • Case Management including Freedom of Information
  • Complaints Management

Client Success

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