“We”, “us” and “our” means Callida Consulting Limited and all of its subsidiaries and associated companies.
How we collect your personal information
We collect personal information:
when you deal with us directly by telephone, by correspondence through a letter or email, via our website or through direct face to face contact by using paper forms, when you use and/or register on this website, including by using log files and cookies; when you provide information to us online; when you sign up to join a mailing list or receive our newsletter; and when you complete online surveys.
The kinds of personal information we collect
Contact information including your phone number, address and e-mail addresses; and information about your search queries while using our website. We use log files and cookies to gather this information, but please be assured the session cookies are only used during a browsing session and expire when you quit your browser;
How we hold your personal information
We are committed to protecting your personal information from unauthorised disclosure. We hold records containing your personal information in securely stored databases, which can only be accessed by authorised personnel using a password. Where we hold hard copies of records containing your personal information we only hold such records in locked storage cabinets which can only be accessed by authorised personnel using a key. Where we collect your information relating to direct marketing using paper forms, this information is entered into our secure databases and the paper forms are securely destroyed.
Consequences of not providing personal information
When using our website and dealing with us, you do not have to disclose your identity or provide any personal information. If you do not provide your personal information, we may not be able to provide you with the products you seek, process any applications for the issue of an authority, licence, pass or permit or provide you with the level of service you require.
Information Collection & Use
Why we collect and how we use your personal information: Your personal and sensitive information is only collected as is reasonably necessary for one of our functions or activities, including but not limited to: conducting our general business operations which include maintenance of our business records, for example if you wish to enquire about information; to manage all complaints and claims made against us (including defending claims and enforcing contracts or agreements); engaging contractors or potential contractors; conducting direct marketing activities
Disclosure of your personal information overseas
We are not likely to disclose your personal information to third parties overseas.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
We provide you the opportunity to ‘opt-out’ of having your personal information used for direct marketing each time we send you a direct marketing communication.
Links to Other Sites
This website contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site to read the privacy policies of each and every website that collects your personal information.
Access to or correcting your personal information
You are entitled to access or request correction of the personal information about you held by us. If you wish to request access to your personal information held by us, if you want to correct any information we hold, or if you no longer desire our services, you may correct, update, delete or deactivate it by emailing email@example.com. We will endeavour to give you access to your personal information within four weeks. In order to maintain the confidentiality of your personal information, we will ask you to provide specific identification before we give you access. If the information that we hold about you is incorrect or not up-to-date, we will update it as soon as possible after you have shown us how and why it is incorrect. If you want to correct information we hold about you, please email firstname.lastname@example.org. In the unlikely event that we are unable to provide you with access to your personal information, we will provide you with reasons for denying you access.
Contact details You can submit any comment, request,
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